Your website is your small business' home turf, and it needs to function as such. Think of it this way: your website is a house, and you need to make it as welcoming and informative as possible for potential customers.
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In today's digital age, having a well-designed and user-friendly website is critical for small businesses to succeed. With platforms like Wix, creating a website is easier and more affordable than ever before.
However, it's crucial to understand the essential features your small business website needs to stand out and attract new customers.
1. Clear and Easy Navigation
Customers should be able to navigate your website effortlessly. Ensure your site has a clear navigation menu, with items such as "Home," "About Us," "Services," and "Contact Us" prominently displayed. Use drop-down menus for your main navigation pages sparingly to avoid confusion and possibly cluttering the page.
2. Mobile-Friendly Design
More than half of global web traffic comes from mobile devices, making it essential for your website to be mobile-responsive. Wix offers a variety of mobile-friendly tools that help your website adapt to different screen sizes. Remember anything you do on the desktop version on the Wix editor, you also check the mobile version of that same item and make sure it is showing correctly. Make sure to test your website’s appearance on various devices.
3. High-Quality Images
Engaging visuals not only make your site look professional but also help convey your brand message more effectively. Use high-resolution images that are both appealing and relevant to your products or services offered. Resize and compress images using Wix’s image editor for faster loading times. My favorite places for styled stock images are IvoryMix and ColorJoyStock. Both also offer some free images.
4. Compelling About Us Page
An About Us page helps you connect with potential customers and tell the story behind your business. Highlight your company's mission, core values, experience, and team members’ expertise. Adding customer testimonials can also enhance credibility.
5. Comprehensive Services/Products Page
Your Services/Products page should showcase everything your business offers in detail—potential customers should know what they can expect from you. Use clear headings, descriptions, images or videos to demonstrate the quality of your products/services. Allowing customers to review products will also increase the credibility of the products.
6. Contact Information
Make it easy for customers to get in touch with you. Display your phone number, email address, and physical location (if applicable) prominently on every page (make a small spot in the footer for this). Additionally, use a Contact Us form to encourage inquiries and gather leads.
7. Calls-to-Action (CTAs)
Effective CTAs guide visitors towards the desired action, such as making a purchase, subscribing to a newsletter, or requesting a quote. Use persuasive language and visually appealing buttons to encourage users to take action.
8. Search Engine Optimization (SEO)
Optimize your website for search engines like Google by using relevant keywords in titles, headings, meta descriptions, and content. Wix’s SEO features can help improve your website’s search ranking, making it easier for potential customers to find you online.
9. Social Media Integration
Promote your social media profiles through your website and encourage users to follow and share your content. Integrating social media buttons makes it easy for visitors to connect with you in one click.
10. Blog Section
A regularly updated blog provides valuable information to customers and helps establish your business as an expert in the industry. It also enhances your website’s SEO by generating fresh content with relevant keywords.
By incorporating these essential features into your small business website on Wix, you'll be well-positioned to attract, engage, and convert visitors into customers. Remember to regularly update and maintain your website to ensure it remains reflective of your brand image and delivers an outstanding user experience.
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